24-Hour Reception
IncludedWe are here for you, at any hour of the day
24-Hour Reception
Our front desk never closes. Whether you arrive on a midnight train, need an early morning wake-up call or have a question at 3 AM — our reception team is always awake, alert and ready to assist. No missed calls, no waiting — just immediate, warm and professional support.
The reception team also doubles as a concierge service, helping guests plan day trips, arrange local transport, make restaurant recommendations and assist with any special requests during their stay.
Concierge Services
Trip planning, local transport and dining recommendations
Always Reachable
Internal phone line to reception available from all rooms
Multi-Language
Staff fluent in English, Malayalam and Hindi
Transport Booking
Arrange taxis, autos and private cabs through reception
Communication Help
Assist with messages, delivery receipts and mail handling
Local Knowledge
Best spots to visit, trek routes and hidden gems in Vagamon
Explore Other Services
Experience 24-Hour Reception at Simons Holidays
We are here for you, at any hour of the day. Book your stay in the misty hills of Vagamon today.